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Evidence Guide: TLIX5021A - Manage configuration management processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIX5021A - Manage configuration management processes

What evidence can you provide to prove your understanding of each of the following citeria?

Identify configuration management requirements

  1. Sources of information relevant to configuration management are identified and obtained in accordance with organisational policy and procedures
  2. Currency of information is reviewed and documented in accordance with organisational policy and procedures
  3. Configuration management requirements are defined and documented in accordance with organisational policy and procedures
Sources of information relevant to configuration management are identified and obtained in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Currency of information is reviewed and documented in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configuration management requirements are defined and documented in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop configuration management processes

  1. Consultation with stakeholders is conducted in accordance with organisational policy and procedures
  2. Configuration management processes are developed and recorded in accordance with organisational policy and procedures
  3. Key performance indicators are developed and documented in accordance with organisational policy and procedures
  4. Analysis of configuration management processes is developed and documented in accordance with organisational policy and procedures
Consultation with stakeholders is conducted in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configuration management processes are developed and recorded in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Key performance indicators are developed and documented in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analysis of configuration management processes is developed and documented in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply configuration management processes

  1. Configuration management risks and impacts are identified, recorded and managed
  2. Configuration management procedures are applied in accordance with legislative requirements
  3. Configuration management processes are carried out in accordance with organisational policy and procedures
  4. Failures and variances are documented, reported and managed in accordance with organisational policy and procedures
  5. Participation and contribution to configuration management processes is established and maintained
Configuration management risks and impacts are identified, recorded and managed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configuration management procedures are applied in accordance with legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configuration management processes are carried out in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Failures and variances are documented, reported and managed in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participation and contribution to configuration management processes is established and maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review configuration management processes

  1. Performance systems and processes are monitored and analysed to assess progress
  2. Systems, procedures and records associated with documenting performance are managed in accordance with organisation's requirements
  3. Configuration management processes are reviewed in accordance with organisational policy and procedures
  4. Changes required are identified and prepared in accordance with organisational policy and procedures
  5. Amendments to configuration management processes are incorporated into plans and promulgated to relevant stakeholders in accordance with organisational policy and procedures
Performance systems and processes are monitored and analysed to assess progress

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Systems, procedures and records associated with documenting performance are managed in accordance with organisation's requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configuration management processes are reviewed in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Changes required are identified and prepared in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Amendments to configuration management processes are incorporated into plans and promulgated to relevant stakeholders in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

adhere to relevant occupational health and safety requirements

identify and establish configuration management operation processes

identify, acquire and adjust resources as necessary to ensure effective/efficient performance of the processes

initiate and efficiently monitor processes

initiate any remedial action required

effectively and efficiently manage configuration management processes

Competency should be demonstrated over time and should be observed in a range of actual or simulated work contexts

Context of and specific resources for assessment

Competency should be assessed in the workplace or in a simulated workplace environment

Access is required to:

computer and relevant software

legislation, guidelines, procedures and protocols relating to configuration management

plans

workplace documentation

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

Where possible, assessment should be supported by questions to assess required knowledge. Questioning techniques should suit the language and literacy levels of the candidate

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups

Assessment methods suitable for valid and reliable assessment of this unit of competency may include a combination of methods such as:

authenticated evidence from the workplace and/or training programs

case studies

demonstration

feedback from supervisors and peers regarding the candidate's ability

observation

portfolios

projects

questioning

reviews or reports prepared by the candidate

scenarios

simulation or role plays

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Codification and cataloguing processes

Configuration management principles and processes

Industrial base capability

Legislative and regulatory environment, including environmental, sustainability issues as it pertains to materiel logistics

Logistics governance

Management processes

Organisational policy and procedures

Organisational role relevant to configuration management

Product knowledge related to systems and/or equipment in service in the organisation

Safety, legislative and statutory requirements, including environmental, sustainability issues relevant to configuration management

Required skills:

Apply configuration management and project management knowledge relevant to configuration management processes

Demonstrate an understanding of the strategic objectives of the organisation and identify and assess potential alliances and effective strategies

Display resilience by continuing to move forward despite criticism or setbacks

Focus on clear communication of configuration management processes, present information confidently and select appropriate medium for communication to a range of audiences

Identify, review and analyse information that may impact on configuration management processes, or may be impacted by configuration management processes

Negotiate and communicate effectively with key stakeholders (both internal and external) and resolve any potential areas of conflict or concern to ensure that overall configuration management objectives are achieved

Undertake research and analysis to identify and develop configuration management processes

Use appropriate information technology and software for configuration management processes

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Sources of information may include:

contractors

conceptual documents

legislation

managers

peers

plans

policies

publications

reference material

standards

supervisors

suppliers

Organisational policy and procedures may include:

Australian Standards

international standards

logistical support analysis

organisational instructions and standards

Stakeholders may include:

capability managers

contractors

customers

project managers

regulators

regulatory authorities

subordinates

supervisors

suppliers

team members

Key performance indicators may include:

costs

milestones

production

resources

timings

scheduling

Resource processes may include:

financial

information technology applications and tools

infrastructure

personnel

transport

Legislative requirements may include:

regulations related to such matters as export and import licensing, taxes and duties

relevant federal, state and local government legislation and regulations including certification requirements

Promulgated may include:

authorised

documented

endorsed

issued

published